Zuari Infra

Privacy Policy

Introduction

Zuari Infraworld India Limited (“Zuari”, “the Company”, “we”, “us”, or “our”) is a company engaged in the business of real estate development. “LEGACY BUILT TRUST DELIVERED.” We respect your privacy, and we are committed to protecting your personal information that includes safeguarding your digital personal data. This privacy policy (“Privacy Policy” or “Policy”) details how we collect, use, store, process, disclose your personal information. We maintain consistently high levels of best practices in our processing of your personal information while being compliant with all applicable laws.

This privacy policy (“Policy”) has been compiled to serve Users,  clients, visitors, Community Channel Partners, business associates, etc. who access, view or use the Zuari Infra App (“App”) and/or the website www.zuariinfra.com (“Website”) owned and operated by Zuari Infraworld India Limited.

This Policy governs the access, collection, usage, handling, storage and disclosure of your personal information irrespective of the fact that you directly approached us or through one of our channel partners or business associates or using the App and /or the Website, this Privacy Policy applies comprehensively to all interactions. It also describes the choices available to you regarding our use and processing of your personal information and how you can access and update this information on the App and /or the Website. This Policy is intended to assist you in making informed decisions about your personal information when using the App and /or the Website.

Definitions

“Data Fiduciary” means any person who alone or in conjunction with other persons determines the purpose and means of processing of personal data;

“Data Principal” means the individual to whom the personal data relates and where such individual is— (i) a child, includes the parents or lawful guardian of such a child; (ii) a person with disability, includes her lawful guardian, acting on her behalf;

“Data Processor” means any person who processes personal data on behalf of a Data Fiduciary;

“Personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a person. This means that personal information can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual.

“processing” in relation to personal data, means a wholly or partly automated operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organization, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction;

Roles

Zuari acts as a Data Fiduciary under the DPDP Act.

Users of the App and /or the Website are Data Principals.

Salesforce (Business Name: Salesforce.Com India Private Limited having its registered office at Third Floor, Torrey Pines, Embassy Golf Links Business Park, Varthur Hobli, Challaghatta Village, Bengaluru Urban, Karnataka, 560071) shall act as Data Processor and all the data collected by Zuari will be stored in servers maintained by the Data Processor.

By accessing the Website, using the App and/or availing any of our services/products, you confirm that you have the capacity to enter in to a contract and have read, understood, and agreed to the terms of this Privacy Policy.  You explicitly grant consent to our collection, use, handling, storage, processing and disclosure of your personal information as described in this Policy.

Your access to the Website, and /or using the App is subject to your compliance with this Policy, read along with applications forms, agreements, undertakings signed by you.

Where the processing of your Personal Data is based solely on your consent, you can withdraw your consent at any time, in accordance with applicable laws for the time being in force.

Please note that withdrawal of consent may result in not being able to avail the access to the App and the Website.

This Policy may be updated from time to time, and we will notify you of any changes to our Policy by posting the new privacy policy on the Website and the App. You are advised to consult this Policy regularly for any changes, as your continued access to the Website and/or use of the App/Website shall be deemed to be your approval and acceptance of all changes to this Policy.

What personal information do we collect, how we collect and how we use it?

User provided information – We collect and maintain the personal information that you voluntarily enter through the online form published on the App/Website, when you accept the Terms of Use of the App/Website, participate in surveys, contact us for help, or otherwise enter information on the App/Website during its use. When entering information on the App/access the Website, you may be asked to enter the following, for us to register you on the App help you with your experience of the App/website, to improve the App/Website, and to contact you and respond to your information requests:

  1. Identity data –
  • Individual – Name, age, sex, demographic information, email address, mailing address, phone number, RERA No., RERA Validity.
  • Company – Company name, Company Head Name, Company Owner Name, Company Website, Company Email, Company Head Email, Company Owner Email, Company Head Contact No., Company Owner Contact No., Company Address, Company GST No., Company PAN Card No., Company RERA No., RERA Validity.
  1. KYC Data – Aadhar, PAN card, Passport
  2. Usage data – Team strength, Active medium, Board resolution and Authorization letter.

Personal information will be used by us for our internal business purposes and analysis, including administering your account, registering and providing you with access to the App/Website, rendering services to you, responding to your queries, fulfilling your relevant requests and sharing relevant property listings with you.

By voluntarily providing us with your personal information for the purpose as set out above, you are consenting to our collection, use, handling, processing and disclosure of it in accordance with this Policy.

Other Information – We may also collect certain other information, such as device ID, device make/model, IP address, geographical location (when enabled),browser type, operating system, page views, website navigation, timing and frequency of use of the App, marketing preferences, name of your  wireless  carrier, other  data  relating  to  malfunctions  when  you  use the  App/Website. We use this information purely for analytics and research purposes and to ensure the security of our App and/or website. The App/Website may store such information itself, or such information may be included in databases owned and maintained by our affiliates, agents or service providers. The App/Website may use such information and pool it with other information to track, for example, the number of transactions that are affected through the App/Website, the number of messages you send and receive, the total number of Users of the App/Website, the domain names of our visitors’ Internet service providers, and how our Users use and interact with the App/Website. Also. in an ongoing effort to better understand and serve the Users of the App/Website, the App/Website may conduct research on its customer demographics, interests and  behavior  based on the personal information and other information provided to us. This research may be compiled and analyzed on an aggregate basis. App/Website may share such aggregate data with its affiliates, agents and business partners, but this type of aggregate information does not identify you personally. App/Website may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

Cookies – Cookies are small files transferred to the hard drive of your device that enable us to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current activity on the App/Website, which allows us to improve the content on the App/Website. We also use cookies to help us compile aggregate and anonymized data about the traffic on the App/Website so that we can offer better experiences and tools in the future.

If you would like us to amend, update or delete any personal information provided by you and as detailed in (a), (b) and (c) above, or want us to provide  you a copy of your personal information available with  us, you may write  to  us at zuariinfra.it@adventz.com

You may also choose to either not provide us with your personal information  or once provided, at any point  in time,  withdraw   the  consent  initially  provided  for  collection,  usage, processing, handling  and disclosure of your personal information.

You may withdraw consent for data collection, use, or disclosure at any time by submitting a request via our Data Access Request Form located here (https://www.zuariinfra.com/data-access-request/) .

Withdrawal of consent will not affect processing already carried out lawfully and may result in limited access to certain features.

In the event you choose not to provide us with your consent or withdraw the consent earlier provided, the services may no longer be available to you.

Retention of your personal information

  1. Your personal information shall not be retained for longer than is necessary for the purposes for which we collect them, unless otherwise required for the purposes of fulfilling any legal, regulatory, accounting or reporting obligations. If you do not wish to share your personal information, please do not access, use or view our App/Website, as some of the personal information is collected automatically upon your visit to the App/Website.
  2. You also have right to request us to update, amend, correct, or complete your personal information retained by us, through

Security and Reasonable Safeguards:

Zuari shall implement and maintain reasonable security safeguards, including technical, organisational, and administrative measures, to protect personal data from personal data breaches, unauthorised access, disclosure, alteration, loss, or destruction.

Such safeguards shall include, without limitation:

1. Technical Measures

  • Encryption of personal data, where appropriate.
  • Secure access controls, authentication mechanisms, and role-based access;
  • Network security measures such as firewalls, intrusion detection/prevention systems, and secure servers;
  • Regular monitoring, logging, and vulnerability assessments of systems processing personal data.

 

2. Organisational Measures

  • Internal policies and procedures governing personal data processing and security practices;
  • Limiting access to personal data strictly on a need-to-know basis;
  • Periodic training and awareness programs for employees and personnel handling personal data.

 

3.  Administrative Measures

  • Appointment of responsible personnel for data protection and security compliance;
  • Periodic review, audit, and updating of security safeguards;
  • Incident response and data breach management procedures to promptly identify, contain, and remediate any personal data breach.

 

Zuari ensures that the Data Processor engaged by it, shall implement security safeguards that are no less stringent than those adopted by Zuari.

While Zuari follows industry-standard practices, Data Principals acknowledge that no method of transmission or storage of data is completely secure.

Disclosures to third parties

  • The App/Website uses the personal information you provide in a manner that is consistent with this If you provide us your personal information for a certain purpose, we will limit the use of the personal information so provided for the purpose for which it was provided. For instance, if you contact us by email or other messaging means, we will use the personal information you provide to answer your question or resolve your problem, or if you confirm  a transaction  using the  App/Website, we  will  use the financial data you provide to consummate the transaction. Also, if you provide personal information in order to obtain access to the App/Website, we will use your personal information to provide you with access to such services and to monitor your use of such services.

 

  • We do not sell, trade, publish or otherwise transfer your personal information to outside parties, unless we provide you with advance notice and obtain your prior consent to do so.

 

  • This does not include our trusted service providers or group companies, including without limitation, our hosting partners, channel partners, business associates and third-party vendors and other parties who assist us in operating the App/Website, conducting our  business and  Program, or serving our  Users so long  as they  agree to  keep this information confidential, do not have any independent  use of the information we disclose to them, and remain  responsible for the protection of your personal information. You hereby give us your consent to transfer your personal information to such third parties as listed here.

 

  • We may disclose your personal information, if required to do so by law or if the company in good faith believes that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. The company may also disclose the User’s personal information to government authorities, third  party  rights owners, or other  third  parties if it believes that  such disclosure is reasonably necessary to  enforce the Terms of Service; respond to  claims that  an advertisement, posting or other content violates any law or the rights of a third party; or protect the rights, property or personal safety of its users, or the general public.

 

  • We may also release certain limited information when its release is required to investigate fraud or other illegal activities and respond to a government request.

 

  • We may, however, disclose aggregated user statistics or other information that is incapable of identifying any individual subscriber in order, to describe, market or advertise our App/Website or Program to other third parties for other lawful purposes.

Children and Persons with disability:

The use of App on behalf of children under the age of 18 years shall be subject to request by the parent and verifiable consent provided by the parent.

The use of App on behalf of persons with disability as defined under Rule 11 (2) (d) of the DPDP Rules, shall be subject to request by their lawful guardian and verifiable consent provided by the lawful guardian.

Data Deletion

You may delete your personal data by:

 
We will process deletion requests in line with legal obligations and data protection standards.

The App/Website may include links to other websites whose privacy practices may differ from ours. If you submit your personal information to any of those sites, your information will be governed by their  privacy statements. We encourage you to read the privacy statement of any website you visit as we do not monitor, control, or endorse the privacy practices of any third parties.

Contacting Us

To keep your personal information accurate, current, and complete, you may login to your member profile and edit the details or contact us as specified below. We may take reasonable steps upon any requests made by you to update  or correct  personal information in  our possession that  you have previously submitted via the App/Website. Please also feel free to contact us if you have any questions about the Policy   or    the    information   practices   of    App/Website.    You   may   contact    us   at: Zuariinfra.it@adventz.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant updates will be posted in the App/Website, with the effective date updated at the top. We recommend reviewing this page regularly.

Data Breach Notification

In the event of a personal data breach, Zuari shall notify the affected Data Principals, where required, in accordance with the DPDP Act and applicable rules.

Who is the Grievance Officer?

If you wish to report  a security breach, have a problem  that  you are unable to  resolve or otherwise require any other assistance in respect of the App/Website and this Policy,   you may contact our Grievance Officer at the details provided below:

Name: Mr. Ajay Bhagat

Contact No: +91 9606445641

Email Id: ajay.bhagat@adventz.com

Grievances will be addressed within the timelines prescribed under law.

INDEMNITY AND LIMITATION OF LIABILITY

You agree to indemnify and hold harmless the Company, its affiliates, directors, employees, and service providers from and against any and all claims, losses, liabilities, damages, costs, etc., (including reasonable legal fees) arising out of or in connection with:

Your unauthorized disclosure or processing of personal data belonging to third party without having any lawful authority to do so, including sharing of information by impersonation.

Your failure to comply with applicable laws and regulations concerning Personal Data.

Any claims brought by a third party arising from any act of omission, commission and/or negligence on your part related to the use of our Services, products, Website and the App.

GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with this Policy, including its interpretation, validity, etc. shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

If you access the Website/use the App from any place outside India, the same shall be at your own risk, and you alone shall be liable to comply with the laws applicable to such place outside India.

The company is committed to the privacy, safety and security of our customers. If you discover potential security vulnerability, we would appreciate it if you could report it to us in a responsible manner. We will respond to you as soon as possible. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We’ll keep you informed as we move forward with our investigations.

This Policy is generated by a computer system and will not require any physical, electronic, or digital signature.

You just need to tick the box provided for acceptance of the terms and conditions contained herein.

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